Data Privacy Policy
Your privacy is important to us at Cedar Field Bank
Information We Collect
When you contact us for corporate flower arrangements or gift services, we gather information you willingly supply. This includes your name, business name, email address, phone number, delivery addresses, and specific requirements for your floral needs. We also collect payment information when you place orders, though this is processed securely through our payment partners.
For our corporate clients, we might gather extra business information like company registration data, preferred delivery timings, and budget criteria to tailor our services to your organizational needs.
Our website automatically gathers technical data when you browse. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to enhance site performance and understand how clients discover our services.
How We Use Your Information
We mainly use your information to complete flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.
We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.
Information Sharing and Disclosure
Cedar Field Bank respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.
We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.
Data Security Measures
We treat the protection of your personal data with utmost seriousness and deploy suitable technical and organizational safeguards to shield it. This includes safeguarded data storage, encrypted transmissions, and restricted access to personal information within our company.
Secure Storage
Personal data is kept in protected systems with access restrictions and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to safeguard information during communication between your browser and our infrastructure.
Limited Access
Access to customer data is granted solely to authorized staff who require it to deliver services.
Although we deploy robust security measures, no online transmission method is completely secure. We regularly update our security practices to defend against emerging threats.
Your Data Privacy Rights
You hold important rights over your personal data. Depending on relevant laws, you may be entitled to access, update, delete, or limit how your information is used.
To exercise these rights, contact us using the details at the policy's end. We will respond within a reasonable timeframe as required by law.
Data Retention
We keep personal data only as long as needed to provide our services and meet legal obligations. Retention durations vary by information type and the purpose of collection.
Typical Retention Periods:
- Customer contact and order details: about three years after the last service interaction
- Payment records: roughly seven years to satisfy tax and accounting requirements
- Website analytics data: around twenty-six months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or about two years of inactivity
Cookies and Website Tracking
Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors interact with our site. Cookies help us remember your preferences and analyze site performance.
You can adjust cookie preferences in your browser settings. However, turning off certain cookies may affect how the site works. For detailed details about our cookie practices, please review our Cookie Policy.
Third-Party Links
Our site may include links to third-party websites or services. This privacy policy covers only Cedar Field Bank and our site. We are not responsible for the privacy practices of external sites.
We encourage you to check the privacy policies of any third-party sites you visit via links on our site.
Policy Updates
We may periodically revise this privacy policy to reflect changes in our practices, services, or legal obligations. When notable changes occur, we will update the "Last Updated" date at the top of this policy.
We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.
Contact Us About Privacy
If you have questions about this privacy policy, want to exercise your privacy rights, or have concerns about how we handle your information, please reach out to us.
Contact Us About Privacy
Cedar Field Bank Privacy Team
13 Lily Court, Bloomsbury, London
London, United Kingdom WC2N 5DU
Email: [email protected]
Phone: +44 20 7946 0857
For privacy-related inquiries, please include "Privacy Request" in your subject line and provide as much detail as possible about your request. We strive to respond to all privacy requests within a week.